Dimension Optiplex Desktop

What is the difference between dell dimension and optiplex desktop computers?

Dell Dimension – More of a home type computer system
Dell OptiPlex – More of a business type computer system

Best Dell Support in tech industry

Dell is a world famous computer company. The firm prides itself on its legendary support services. It routes technical support queries according to component-type and to the level of support purchased. Dell  brands its service agreements at five levels for their customers: (1) Dell’s basic support provides business-hours telephone support and next business-day on-site support/ Return-to-Base or Collect and Return Services  (2) Silver support gives 24×7 telephone support and 4-hour on-site support after telephone-based troubleshooting; (3) Gold support gives benefits over and above Silver support; (4) Platinum Plus support provides more benefits to Gold Support; and (5) two-hour on-site support, offered only in select cities.

Dell’s Consumer division offers 24×7 phone based and online troubleshooting rather than only during business hours in certain markets such as the US and Canada. In February 2008 Dell launched a revamped services-and-support scheme for businesses named ProSupport, offering customers more options to tailor services to fit their needs. Rather than take a one-size-fits-all approach, the firm has put together packages of options for each category of its customers: small and medium-sized businesses, large businesses, government, education, and health-care- and life-sciences

Dell currently also offers separate support options for IT staff and for non-IT professionals. For the latter, the firm offers how-to support for software applications, such as Microsoft Office. Dell also gives collaborative support with numerous third-party software vendors. For Dell-Certified IT departments, Dell offers fast-track dispatch of parts and labor and access to a crisis-center to handle significant outages, virus-attacks, or problems caused by natural disasters.

Dell has numerous unique aspects of its support program. For instance computers use Service Tags unique alpha-numeric identifiers and 11 digit Express Service codes  to get customers to the appropriate support queue. Dell agents also utilize DellConnect, a Citrix based remote-access tool that gives technicians within Dell Support the ability to access customer computers from a remote location for troubleshooting purposes.

If you own a Dell personal computer which is in need of technical support solution, contact askpcexperts.  They have certified technicians who can diagnose and fix all errors and problems of your Dell laptop or desktop.  Have a stress-free Web experience. They  bring breakthrough support services for your Dell PC to keep it running at top speed by preventing all pitfalls of having malware or troublesome technical errors in your system.

Quick, easy and secure remote computer support is now within your reach anyplace, anytime. If you like to have support over the phone, our technicians would go ahead and make it possible. The serviced products include Dell Dimension, Vostro Laptop & Notebook computers, Optiplex, Dell XPS, Studio Desktops and Dell Inspiron, Latitude, Precision, XPS machines.

The benefits of choosing Ask PC Experts are numerous. Each time you call us, it needn’t be a new effort for you to explain it from the beginning. Your profile and history of past logs is diligently kept for reference making support a smooth and fast process for the customer. Enabling On top of it you can connect in record time with our certified team and even choose to schedule a session with your preferred expert.

Our support includes  installation of critical OS patches,setup & installation of your new Dell machine, installation, repair, upgrades of an operating system; virus, Malware, Spyware Removal; PC Optimization for a faster system, troubleshoot Internet related problems and troubleshooting system freezes, crashes, or slowdowns.

About the Author

Paul Smith works with Ask Pc Experts an Computer Support Company provide Dell Support Services. Contact Ask PC Experts for PC Repair Service, PC Troubleshooting Specialists & other computer related help.